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You Won't Be Rewarded for Loyalty
Why Loyalty Programs Often Cost More Than They Deliver (Unless You Use Them Right)
Dec 20, 2024
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Ward Rushton
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You Won't Be Rewarded for Loyalty
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Marketing's $100 Billion Dollar Mistake: Fraud in Digital Channels
"I want extremely granular data" *monkey's paw curls*
Dec 6, 2024
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Ward Rushton
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Marketing's $100 Billion Dollar Mistake: Fraud in Digital Channels
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Why Data Alone Is Useless: How to Create Insights Instead of Trash
Learn why raw data needs context to become actionable insights and how the DIKW model enables smarter, real-world applications
Nov 15, 2024
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Ward Rushton
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Why Data Alone Is Useless: How to Create Insights Instead of Trash
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Is Your Mental Model of Data Wrong? How AI-Misinformation on Data Can Lead You Astray
The continuum-ization of the popular mind has some weird effects
Oct 25, 2024
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Ward Rushton
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Is Your Mental Model of Data Wrong? How AI-Misinformation on Data Can Lead You Astray
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The Dark Side of Customer Data Brokering
Think before you click!
Sep 27, 2024
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Ward Rushton
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The Dark Side of Customer Data Brokering
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Baby I Want You Back: Re-Engaging Users Who Have Abandoned Your Product
Why RomComs' structure is useful for understanding marketing
Aug 23, 2024
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Ward Rushton
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Baby I Want You Back: Re-Engaging Users Who Have Abandoned Your Product
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When Data Democratization Backfires: The Paradox of Freedom
Finding balance between freedom and usability for non-technical users
Aug 2, 2024
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Ward Rushton
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When Data Democratization Backfires: The Paradox of Freedom
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Don't Let Your Marketing Failures Stay Failures
How a Can-Do attitude and some pre-planning can make it impossible to lose
Jun 28, 2024
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Ward Rushton
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Don't Let Your Marketing Failures Stay Failures
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How to Squash Your Data Anxiety and Build Top-Tier Marketing Data
How to Squash Your Data Anxiety and Build Top-Tier Marketing Data
Jun 7, 2024
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Ward Rushton
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How to Squash Your Data Anxiety and Build Top-Tier Marketing Data
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Confronting the Complexity Crisis in SaaS Data Analytics Tools
How AI Promises to Liberate Users from the Clutches of Overly Complex SaaS Tools
May 3, 2024
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Ward Rushton
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Confronting the Complexity Crisis in SaaS Data Analytics Tools
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Segmentation: Good Things Come In Small Packages
If you treat all of your customers as if they are the mean, you'll satisfy none
Nov 10, 2023
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Ward Rushton
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Segmentation: Good Things Come In Small Packages
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How Not to Do Data Visualizations
A Hate Letter to the Pie Chart
Oct 13, 2023
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Ward Rushton
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How Not to Do Data Visualizations
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